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Ok, I admit: "I am a big fan of systems, Its all about Systems". It could just be the Mechanical
Engineer and Business Analyst coming out in me, but it goes much deeper than that.
It is definitely grounded in my recent experiences with systems.
We are surrounded by systems, and our lives revolve around them and rely on them
working infallibly. The cars (or motorbikes) we drive, the computers we use and
the human bodies we live in, are all brilliantly refined and intricate systems
that we use everyday. We expect them to work predictably and consistently every
time we use them.
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Imagine your business running as smoothly and consistently as the
other systems that you rely on in your life! Imagine people having a consistently
outstanding and exceptional experience, each and every time they come
into contact with your Business.
Surely it would result in improvements to your bottom line,
not to mention the impact that it would have on your life, and that of your employees,
suppliers, customers, lenders and investors.
Every process in your business, even creative processes, have a
specific pattern that can be observed, improved on then developed into a business
system. You may view systems as having the potential to stifle the creativity of
your people, but the effect of using a well developed system is quite the opposite
(especially for creative processes).
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Well developed Business Systems have the effect
of inspiring Innovation Creativity
and Passion.
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This very article that you are reading is an example of a creative process that
uses business systems to ensure that it is consistently produced. The
steps required to research, write then release this article are all tasks in a well
developed business system. The system is scheduled and reminds me that it is time
to write another article. The tasks are laid out in order and contain the specific
details for what is required. I follow the tasks, concentrating my energy on the
most important part, the creative output of the articles contents.
The system frees me from having to remember or reinvent the article writing
process and ensures that I complete the process consistently as scheduled with the
most time devoted to the creative process.
The real value of business systems comes after they have been developed
and refined. At this point you can either continue to operate the business system
as is, assign the tasks to other people in your business or outsource the work.
The work that needs to be done in your business will continue to be completed as
you have specified in your business systems. The managers in your business can then
monitor the results of the system ensuring that the work is being completed
on time with the required quality and consistency.
You can enjoy the extra free time that well developed business systems will give you,
Isn’t this the very reason that you started your businesses in the first place?
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