What is an Operations Manual?
An Operations Manual is a document that details how your Business Operates. The Operations Manual should be used to communicate to Employees what needs to be done in your Business, who should be doing the work and how and when they should be doing it. An Operations Manual should also contain Polices and Procedures and other information specific to your Business and relevant to the Employees in your Business.

The Problem with Conventional Operations Manuals.
The problem is that Operations Manuals are generally out of date as soon as they are printed and more often than not, no one reads them! If a Business has gone through the process of producing an Operations Manual it can generally be found gathering dust on the shelf. The Operations Manual should be continually updated to reflect the way your business currently operates. And it should be used every day by your Employees to ensure consistency in the way your Business Operates and accountability from your Employees.

What is the Benefit of using Operations Manuals in your Business?
Imagine starting work for the first time as a new employee (or an existing employee taking on new responsibilities). How good would you feel if you were presented from the beginning with all of the information you need to get your job done, allowing you to read and learn what is required from you, then begin completing the work that has been assigned to you.

An up to date Operations Manual should be available to new and existing employees. New employees will be able to understand and learn the work required from their positions. Existing employees will become more accountable for doing their work correctly while acting in line with company policy.

The Operations Manual forms the fabric of your business allowing you to communicate to your Employees "This is the way we do Business".

How does BusinessSystemsManager.com produce Operations Manuals?
BusinessSystemsManager.com allows you to produce up to date Operations Manuals for specific Employees or for Individual Positions in your Business. The Operations Manual contains Documents, Business Systems, Scheduled Tasks, Appointments and Key Indicators.

BusinessSystemsManager.com compiles the Operations Manual in real time based on the latest up to date information entered into the software. The Operations Manual is tailored specifically to an Employee or Position so they will receive an Operations Manual containing only information relevant to the work they need to complete in the Business.

The Operations Manual can be viewed and printed at any time by all Employees by clicking on the Operations Manual menu item. There is also an option to print out an Operations Manual for All of the Data in the Business, this is made available to specific Employees by assigning the relevant permissions.